Shipping Policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 2 – 3 business days of processing and production time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME?

• Average transit time: 5–10 business days.
  While most packages arrive promptly, factors beyond our control (natural disasters, holidays, or weather) may occasionally cause delays. We cannot guarantee an exact delivery date, as the final delivery is handled by our shipping carriers.

CAN I CANCEL MY ORDER?
Yes! You may cancel your order with no penalty within 24 hours of purchase. To cancel, please email us with the subject line “CANCEL”. If your item has already shipped, we are unable to process a cancellation.

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:

    – Your order number.

    – A picture of the damaged product.

Once received, we’ll be happy to send out another free of charge.

STILL HAVE QUESTIONS? 

If we haven’t answered your question here, please [Contact Us]. We strive to respond to all inquiries within 24 hours.